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J&T Express 极兔速递

Privacy Policy of J&T Express Global Official Website

This Policy was last changed on Sep. 26, 2021.

Dear Users,
Thank you for visiting J&T Express Global Official Website (https://www.jtexpress.com, “ Official Website ”), which is operated by Jet Express Co., Ltd.(“ Jet Express ”, “ we ” or “us”). We respect your privacy and value the trust you place in us when you provide your personal data to us. This Privacy Policy of J&T Express Global Official Website (“ Policy ”) sets out how we, including any member of J&T Express Group Company to which we legitimately transfer your personal data, collect and use personal data you provide to us through this Official Website. We also inform you why we use your personal data collected through the Official Website, with whom we share it, the rights to which you may be entitled and your choices about our use of such personal data. If you have any questions, comments or complaints, please contact us through the contact information provided in Section XI.
This Policy will help you understand the following information:
I. THE SCOPE OF THIS POLICY
II. HOW WE COLLECT AND USE YOUR PERSONAL DATA
III. EXCEPTIONS WHICH DO NOT REQUIRE AUTHORITY AND CONSENT
IV. HOW WE USE COOKIES
V. HOW WE STORE YOUR PERSONAL DATA
VI. HOW WE SHARE, TRANSFER AND PUBLICLY DISCLOSE YOUR PERSONAL DATA
VII. HOW WE PROTECT YOUR PERSONAL DATA
VIII. YOUR RIGHTS TO PERSONAL DATA
IX. HOW WE PROCESS INFORMATION ABOUT MINORS
X. REVISION TO THIS POLICY
XI. CONTACT US
XII. EFFECTIVENESS OF THIS POLICY
I. THE SCOPE OF THIS POLICY
This Policy applies to the services we provide to you through the Official Website. In particular, this Policy does not apply to the third-party services or websites you link to through the Official Website. You understand that these services are provided to you independently by third parties, who will be solely responsible for the processing of your personal data in accordance with their policies.
We may formulate specific personal data protection policies, statements, notices, etc. (“ Specific Policies ”) with respect to specific online or offline services or products. If there are specific provisions in other Specific Policies, those Specific Policies shall prevail. For matters not provided for in the Specific Policies, this Policy shall prevail.
II. HOW WE COLLECT AND USE YOUR PERSONAL DATA
Personal data is all kinds of information, recorded by electronic or other means, related to identified or identifiable natural persons, not including information after anonymization handling.
When you browse the Official Website through a computer or mobile device, we will collect the following information connected with you:
a)Technical information, such as Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in type and version, operating system and platform, visit identification code, IP region, source of link, the first page, operating system, network service provider, language environment, screen resolution, screen color (bits), Flash version, Cookie settings, JAVA settings, open time, stay time, address of stay page and other technologies you use on your device to access and browse the Official Website.
b)Use information, such as information about how you use our Official Website, such as your search term, visit time, visit duration, number of pages visited, page last stayed, last visit time, visit type (whether it is your first visit) and visit frequency.
Please note that we also collect, use and share aggregated information, such as statistics or structural data. Aggregate data is not personal data but may be derived from your personal data, because it does not directly or indirectly show your identity, and we have the right to use it for any legitimate purpose (for example, we may aggregate your usage information to find out how many users visit specific website functions, improve existing products and services, and conduct financial forecasting and modeling). If we combine or associate the aggregated data with your personal data so that it can directly or indirectly identify you, we will treat the combined information as personal data and will process it in accordance with the provisions of this Policy.
III. EXCEPTIONS WHICH DO NOT REQUIRE AUTHORITY AND CONSENT
Subject to the applicable laws and regulations, we may collect and use your personal data without the need to obtain your consent under any of the following circumstances:
1.where the collection and use are in direct relation to performance of our obligations under laws and regulations;
2.where the collection and use are in direct relation to applicable national security or national defense;
3.where the collection and use are in direct relation to public security, public sanitation or major public benefits;
4.where the collection and use are in direct relation to criminal investigations, prosecutions, court trials, enforcement of rulings, etc.;
5.where the collection and use are for the sake of safeguarding vital legal rights or interests, such as the life and property of personal data subjects or other individuals, but it is difficult to obtain your consent;
6.where the personal data involved is disclosed to the public by yourself;
7.where the collection and use are essential to the signing and performing of a contract to which you are a contracting party;
8.where the personal data is collected from legally and publicly disclosed information, such as legal news reports and government information disclosure;
9.where the collection and use are essential to maintaining safe and stable operation of the product or service provided, such as the discovery and handling of product or service failures;
10.other circumstances specified by laws, regulations or national standards.
IV. HOW WE USE COOKIES
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. The text in a cookie often consists of identifiers, site names and some numbers and characters. We can collect and store data about your preferences with Cookies. We will not use Cookies for any purpose not described in this Policy. You can manage or delete Cookies according to your preferences. For details, please visit AboutCookies.org. You can clear all the cookies stored on your computer, and most web browsers have the function of blocking Cookies. But if you do so, you need to change the user settings by yourself every time you visit our Official Website. You can learn more about changing browser settings by visit the following links:<Internet Explorer><Google Chrome><Mozilla Firefox><Safari><Opera>
V. HOW WE STORE YOUR PERSONAL DATA
1.Where we store your personal data
We will store your personal information in strict accordance with the requirements of applicable laws and regulations, and will not provide your personal information to any overseas entity without your explicit authorization.
2.How long we store your personal data
We will retain your personal data only for a limited period of time needed to fulfil the purposes of processing mentioned above, unless a longer storage period is required by law. The storage period will depend on the following standards and the longest period of time shall prevail:
a)the period of providing the products or services you agree to use;
b)the period for ensuring the safety and quality of our products and services;
c)a longer period you agree to; and
d)other special agreements on the storage period.
Your personal data will be deleted or anonymized after the storage period.
If we stop operating our Official Website, we will give a notice to you. At the same time, we will delete or anonymize your personal data and will no longer collect your personal data.
VI. HOW WE SHARE, TRANSFER AND PUBLICLY DISCLOSE YOUR PERSONAL DATA
1.Share
We will not share your personal data except in the following circumstances:
a)with your explicit consent, we will share your personal data with other parties.
b)we may share your personal data with others in accordance with laws and regulations, the needs of litigation dispute settlement or the requirements of administrative and judicial authorities.
c)to the extent permitted by laws and regulations, it is necessary to share your personal data in order to protect us, our affiliates or partners, you or other users of Jet Express or the public interest, property or security from damage.
d)in order to provide services to you, we may share your personal data with our affiliates. However, we will only share necessary personal data, and the use of your personal data by our affiliates is subject to this Policy, or the affiliate's policy which you authorized and consented to and which provides your personal data with substantially the same level of protection as this Policy. Our affiliates and we will strictly comply with this Policy and other security policies of Jet Express.
2.Transfer
We will not transfer your personal data to any other company, organization or individual except to the extent that:
a)we obtain your explicit consent or authorization in advance;
b)we provide such data in accordance with the applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
c)we provide such data in accordance with the relevant agreements entered between you and us (including the electronic agreements signed online and the corresponding platform rules);
d)with the development of our business, it is possible for us and our affiliates to carry out a merger, acquisition, asset transfer or other similar transactions. If the relevant transaction involves the transfer of your personal data, we will require the company, organization or individual acquiring your personal data to continue to be bound by this Policy; otherwise, we will require the company, organization or individual to obtain your consent again.
3.Publicly disclose
We may only publicly disclose your personal data under the following circumstances:
a)after obtaining your explicit consent; and
b)disclosure under the law: we may publicly disclose your personal data as required by laws, under legal procedures, in lawsuits or upon compulsory requirements of competent authorities under the government.
VII. HOW WE PROTECT YOUR PERSONAL DATA
We have taken security protection measures in line with industry standards to protect the personal data you provide, so as to prevent unauthorized access, public disclosure, use, modification, damage or loss of data.
1.We have formulated special management policies, procedures and systems to ensure the security of data. For example, we have formulated general policies and security strategy for information security, established a security management system with respect to all aspects and delineated the security protection responsibility for each department and position.
2.We deploy an access control mechanism on the server side, and adopt the principle of minimum authorization for staff who may access your personal data.
3.We will audit and monitor the account of server operations. If we find the server operating system has any security loopholes, we will upgrade server security in time to ensure the security of all server systems and applications.
4.We have formulated an emergency plan for network security incidents and allocated sufficient resources to ensure the implementation of the emergency plan. If our physical, technical or management protection measures are unfortunately damaged, we will launch the emergency plan in time to prevent the expansion of the safety incident, report to the national competent authority in accordance with the requirements of laws and regulations, and inform you of the basic situation, possible impact and measures taken or measures to be taken in a reasonable and effective way such as push notifications, announcements, etc.
VIII. YOUR RIGHTS TO PERSONAL DATA
When you use the Official Website, you may at any time exercise certain rights with regard to your personal data you may have under applicable law and regulation, including the following rights:
1.Access and rectify your personal data
You can contact us to access and rectify your personal data through the contact information provided in Section XI below.
2.Delete your personal data
Under any of the following circumstances, you may raise a request for deletion of your personal data:
a)When our collection of personal data is not based on your consent or violates laws and regulations
b)When our processing of personal data violates laws or regulations.
c)When our use and processing of personal data violates our agreement with you.
d)When you no longer use our products or services.
e)When we no longer provide you with any products or services.
You can contact us to delete your personal data through the contact information provided in Section XI, and we will reply to you within fifteen (15) working days. When we delete your personal data from the server, we may not delete the corresponding data from the backup system immediately, but we will delete this information when the backup is updated.
3.Withdraw your consent
Our services can only be provided with certain basic personal data. In terms of the collection and use of additionally collected personal data, you may grant or withdraw your authority and consent at any time. After you have withdrawn your consent, we will cease processing the corresponding personal data. However, your decision to withdraw your consent does not affect the previous processing of personal data based on your authority. You can contact us to withdraw your consent through the contact information provided in Section XI.
4.Your other rights
To the extent provided by laws and regulations, you can copy your personal data, or request the transfer of your personal data to a designated controller, and you can also ask us to explain the processing rules for your personal data. You can contact us to exercise the above rights through the contact information provided in Section XI.
IX. HOW WE PROCESS INFORMATION ABOUT MINORS
The Official Website mainly targets adult users. Without the consent of parents or guardians, minors under the age of 14 may not use our products or services.
For our collection of minors' personal data with parents' consent, we will only use or publicly disclose this information subject to laws and regulations with the explicit consent of the parents or guardians, or as necessary to protect the minors.
If we find that we have collected minors' personal data without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.
X. REVISION TO THIS POLICY
We may revise this Policy from time to time. We will not reduce your rights due under this Policy, without your explicit consent.
In the case of material changes, we will provide you with prompt and conspicuous notification. You can also browse the Official Website at any time to view the latest Policy.
For the purpose of this Policy, major changes include but are not limited to:
1.Significant changes to our service mode, such as the purposes of processing personal data, categories of personal data to be processed, the ways to use personal data, etc.;
2.Significant changes to the ownership structure, organizational structure, etc., such as changes to the owners as a result of business adjustments, bankruptcy, mergers and acquisitions;
3.Changes to the recipient(s) with whom we may share or transfer personal data, or public disclosure of personal data;
4.Significant changes to your rights to personal data and the ways in which you can exercise such rights;
5.Changes to the security policy with respect to personal data, contact information of such department or complaint channels; and
6.Changes made due to high risks identified in the security impact assessment report for personal data.
After such changes and modifications, if you continue to use our Official Website, it means that you agree to be bound by the revised Policy.
XI. CONTACT US
Jet Express Co., Ltd. is the operator of the Official Website and the controller of your personal data. Our registered address is Room 1003, Building No. 5, No. 1777 Hualong Road, Huaxin Town, Qingpu District, Shanghai, China. If you have any questions, comments, suggestions or complaints about our Policy and our processing of your personal data, please send an email to [jtservice@jtexpress.com] to contact us.
Under normal circumstances, we will respond to your request within fifteen (15) working days. You understand that the processing time for your request may be longer than the above time due to document review, information verification, operational procedures, etc.
XII. EFFECTIVENESS OF THIS POLICY
This Policy was last changed on [Sep. 30, 2021] and will take effect on [Sep. 30, 2021].